Shipping Information

We will try and make sure all the ordered products are delivered to you within 2-5 business days, while some pin codes might take longer.

We provide free shipping on all orders that we process. Cash on Delivery (COD) is also free for every order. You can further track your shipment by simply clicking on the link that is sent on your phone via SMS and your email.

Return and Exchange Policy

Urban Shirts offers limited time deal at amazing prices. We give the customers quality shirts at affordable prices. That is why Urban Shirts doesn't accept any returns/refund requests. In case of size issue, we will exchange the shirts for a bigger or smaller size.

To make a exchange request please mail us the order number at urbanshirts.in@gmail.com

In the case of merchandise, exchange items must be unused and unwashed for hygiene reasons; and returned with original packaging and tags in place. Items without tags will not be accepted.

Please make sure that the exchanged items are packed securely and safely to prevent any loss or damage during transit. For all self-shipped returns, please use a reliable courier service.

Once we receive the product that you want to be exchanged, a quality check will be performed on the items received by our quality team. This is subject to your return having met the requirements of being unused and unwashed. 

Any returned item received by us that do not meet the above-mentioned conditions, will not be accepted and will be returned back to you at your expense. No amount will be reimbursed in this case.

A notification with the status of return will be sent you within 48-72 working hours from the date of receiving the item. 

Please do not accept any order if seal is broken/unsealed at the time of delivery; as such orders will not be accepted if returned.

Terms & Conditions

This Return Policy applies to all items (with the exception of lingerie, sleepwear, swimwear, beachwear, accessories, beauty, socks, and free items) purchased directly from Urban Shirts. The policy is subject to change. Hence, please visit our website www.urbanshirts.in for the latest policy.